Q&A
Admission Fees
- Tell me more about the admission fees.
- The following admission fees are required to visit the Exhibition Area on the second floor: Adults: 500 yen; Groups: 400 yen per person (apply in advance); Seniors: 400 yen (65 and above, ID required); Persons with disabilities, plus one caregiver per person, are admitted free (ID showing disability required)
admission fees
- How should I pay the admission fees?
- We accept cash or credit cards on the day of your visit. (Payment in advance or after is not accepted.)
Group admission
- Do you accept group reservations?
- We do not accept group reservations. If you come in a group, you may have to stand in line during busy hours.
- What are the requirements for group discounts?
- Group discounts (400 yen) are for groups of 20 adults or more. To get a group discount, you will need to apply at least 5 business days in advance.
- How to apply for a group discount.
- Applications must be submitted with the following information at least 5 business days in advance via fax at 03-6910-5563: Date and time of visit, number of visitors, name of group and representative, contact information.
Note: No specified format is necessary.
- Do you accept students on school trips, excursions and field trips?
- We have special times for schools bringing students on field trips, 10:30 am and 1:30 pm, on regular days when the museum is open. We accept up to 50 students at once with advance notice.
- Until when do you provide group discounts?
- We provide group discounts and accept school and institute groups for the present exhibition between October 1, 2019 and March 31, 2020.
- Are there times when admission is restricted?
- When the total number of visitors exceeds the limit set for security reasons, we may restrict admission and ask you to wait.
- Are there places for groups to sit and eat?
- We have no areas for groups to sit or eat.
- Do you always accept groups?
- We may decline applications for field trip programs and group discounts due to events held in the neighborhood or circumstances attributable to our facility.
Visit by bus or car
- Do you have parking?
- We do not have an available parking area. Please use public transportation.
- Do you have space to get on and off buses?
- We do not have space for getting on and off vehicles. We recommend using public transportation. Please note that we cannot provide traffic information for the area or neighborhood.
Miscellaneous
- When are you closed?
- Mondays (If Monday falls on a national holiday, the Museum will be open on Monday and closed on the following Tuesday) . The Museum will close temporarily during the New Years' holidays, preparations for the next exhibition, equipment inspection, etc.
- Are we allowed to take pictures?
- Visitors may take pictures, but flashes, tripods, closeup photos of materials and videography are prohibited so as not to disturb other visitors.
- Are we allowed to eat or drink in the facility?
- Eating and drinking are not allowed in the entire facility except for the café area on the first floor.
- Do you have a museum shop?
- We have a shop offering our original items, which are not available on our Website.
- How long does it take to visit the museum?
- A visit will take about 60 minutes when the museum is not crowded.
- Do you have guides to explain about the displays?
- We do not provide guided tours of the exhibition. However, if you have any questions, please ask our staff at the Exhibition Area on the second floor.
- Do you accept group reservations?
- We do not accept group reservations. If you come in a group, you may have to stand in line during busy hours.
- What are the requirements for group discounts?
- Group discounts (400 yen) are for groups of 20 adults or more. To get a group discount, you will need to apply at least 5 business days in advance.
- How to apply for a group discount.
- Applications must be submitted with the following information at least 5 business days in advance via fax at 03-6910-5563: Date and time of visit, number of visitors, name of group and representative, contact information.
Note: No specified format is necessary. - Do you accept students on school trips, excursions and field trips?
- We have special times for schools bringing students on field trips, 10:30 am and 1:30 pm, on regular days when the museum is open. We accept up to 50 students at once with advance notice.
- Until when do you provide group discounts?
- We provide group discounts and accept school and institute groups for the present exhibition between October 1, 2019 and March 31, 2020.
- Are there times when admission is restricted?
- When the total number of visitors exceeds the limit set for security reasons, we may restrict admission and ask you to wait.
- Are there places for groups to sit and eat?
- We have no areas for groups to sit or eat.
- Do you always accept groups?
- We may decline applications for field trip programs and group discounts due to events held in the neighborhood or circumstances attributable to our facility.
Visit by bus or car
- Do you have parking?
- We do not have an available parking area. Please use public transportation.
- Do you have space to get on and off buses?
- We do not have space for getting on and off vehicles. We recommend using public transportation. Please note that we cannot provide traffic information for the area or neighborhood.
Miscellaneous
- When are you closed?
- Mondays (If Monday falls on a national holiday, the Museum will be open on Monday and closed on the following Tuesday) . The Museum will close temporarily during the New Years' holidays, preparations for the next exhibition, equipment inspection, etc.
- Are we allowed to take pictures?
- Visitors may take pictures, but flashes, tripods, closeup photos of materials and videography are prohibited so as not to disturb other visitors.
- Are we allowed to eat or drink in the facility?
- Eating and drinking are not allowed in the entire facility except for the café area on the first floor.
- Do you have a museum shop?
- We have a shop offering our original items, which are not available on our Website.
- How long does it take to visit the museum?
- A visit will take about 60 minutes when the museum is not crowded.
- Do you have guides to explain about the displays?
- We do not provide guided tours of the exhibition. However, if you have any questions, please ask our staff at the Exhibition Area on the second floor.
- When are you closed?
- Mondays (If Monday falls on a national holiday, the Museum will be open on Monday and closed on the following Tuesday) . The Museum will close temporarily during the New Years' holidays, preparations for the next exhibition, equipment inspection, etc.
- Are we allowed to take pictures?
- Visitors may take pictures, but flashes, tripods, closeup photos of materials and videography are prohibited so as not to disturb other visitors.
- Are we allowed to eat or drink in the facility?
- Eating and drinking are not allowed in the entire facility except for the café area on the first floor.
- Do you have a museum shop?
- We have a shop offering our original items, which are not available on our Website.
- How long does it take to visit the museum?
- A visit will take about 60 minutes when the museum is not crowded.
- Do you have guides to explain about the displays?
- We do not provide guided tours of the exhibition. However, if you have any questions, please ask our staff at the Exhibition Area on the second floor.